Outlook Account Password Reset Not Working

By OUTLOOK   Last Update: Thursday, 30 September, 2021
OUTLOOK.COM Account Password Recovery Not Working

Resetting the Microsoft Outlook account password is quite common for users who forget their account password. These users can easily reset their password through Microsoft account recovery page but before resetting Outlook account password, you must need to verify that the caps lock button of the computer or phone device is not activated because Outlook password is case sensitive. If you are also an Outlook user and finding it difficult to reset your Outlook password, you should read this article till the end. Here, we will discuss the easiest method for Outlook password reset. 

Outlook Password Reset with Phone Number or Alternative Email

To use this simple and easy method, you must have an account recovery option such as account recovery phone number or alternative email that you added with Outlook account. Learn here how to easily reset Outlook password by using the phone number or alternative email. 

Step 1: First, you need to visit the Microsoft account recovery page.

Step 2: Click on the "Login" option.

Step 3: In the login page, you need to click on the "I forgot my password" link.

Step 4: Then, enter your correct user id or email address.

Step 5: Now, need to scroll down and fill the captcha code. Then, click on the "Continue" button.

Step 6: Select the account recovery method by which you want to reset Outlook password.

Step 7: Type recovery number or email ID where you want to receive the verification code.

Step 8: Click on the "Continue" button.

Step 9: Copy the “verification code”.

Step 10: Paste the “verification code” in the prescribed field. Then click on the Next button.

Step 11: Now, you will be asked to create a new password for your Outlook account.

Step 12: Create a new Outlook password so you can easily access your account.

Outlook Account Password Reset with Security Questions

In addition, to reset Outlook account password by phone number or email address, you can also use security questions to reset Outlook password. Here you will learn how to do it:

Step 1: Visit https://account.live.com/acsr through the Microsoft website.

Step 2: Now, you need to click on the login button.

Step 3: Click on the "forgotten password" link.

Step 4: Enter your correct email address then click on the continue button

Step 5: Choose "Security Questions" in the account recovery option.

Step 6: Answer the security questions to verify that this account belongs to you. Then click on the Next button.

Step 7: Now, you need to change your Outlook account password.

Step 8: Finally, you can log in to Outlook account to verify the new password.

If you can't log in to Outlook even after resetting the account password, then you should contact Outlook support for further help. I hope you find this article helpful and for any suggestions, you can comment below. 

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