What to do when things are not working?

By 1Password   Last Update: Monday, 6 July, 2020

1Password Extension Not Working


The 1Password is the excellent password manager app software that gives a location for you to store numerous passwords, software licenses, and other delicate data in a virtual safe, locked with a PBKDF2-protected master password. You can utilize the 1Password app on Mac and Windows computers. However, often 1Password extension not working, due to many reasons. So, in this post, you will see the best solutions to fix this type of issue quickly.

How to Fix 1Password Extension Not Working in Safari?

Step 1: Restart your Mac

1Password not working in Safari browser is one of the most common issues. You can easily fix the issue by restarting your Mac computer. After restarting your Mac, unlock 1Password and then open Safari, and check whether the problem is fix and if not then go to the next step.

Step 2: Update Safari Browser

Sometimes, 1Password has stopped working, in the Safari, due to the old version of the Safari browser. So, verify your Safari version, in case you find its older. Then update your Safari to fix the issue quickly.

Step 3: Verify 1Password is Enabled in Safari

You should try to verify that 1Password is enabled in the “Extensions preference pane” in the Safari browser. If you find it's not enabled, then you should “Enable” it.

Step 4: Update Latest version of 1Password Extension

Verify which version of 1Password you’re using. Because the older version creates an issue and 1Password extension not working in Safari correct, due to critical security issues. Well, currently 1Password 7 is the latest version in Safari on your Mac. So you should update the latest version of 1Password 7 for your Mac now.

Step 5: Restart Your Mac Computer

If the above steps didn’t work, then you should try to restart your Mac computer to resolves the problem.

How to Fix 1Password extension not working in Chrome Browser?

If 1Password extension not working in Chrome browser, then follow the below-given steps to easily fix the issue.

Step 1: Update the Latest Version 1Password Extension

Your chrome browser automatically updates the 1Password extension when a new version if it's available. Well, currently the latest version for Windows is 1Password 7. Then to check which version, you have installed in Chrome, follow these steps:

  • Go to the Google "Chrome menu” in the toolbar.
  • Then select “More Tools”, and then “Extensions”.
  • Locate the “1Password extension” and then tick on the “Details” to view the version number.

Step 2: Ensure Enable 1Password in Chrome

Ensure 1Password is turned on in your Chrome. Then follow these steps to check it or “Turn on”.

  • Go to the "Chrome menu", and select "More Tools", and then click on "Extensions".
  • Then click to "turn on 1Password".
  • To add the "1Password button" to the toolbar in Chrome, tick on the "Chrome menu" in the toolbar.

Step 3: Reinstall the 1Password Extension

If still, 1Password extension not working in Chrome browser. Then you should follow this procedure by first trying to Uninstall/Remove the 1Password extension, and then reinstall it again to fix the issue. Then restart your computer. Let's see here’s how to do it.

  1. Uninstall the 1Password Extension
  • Go to the “Chrome menu”, and click it in the toolbar.
  • Then select “More Tools”, and then “Extensions”.
  • Now, find the “1Password extension” and then click the “Remove” option.
  1. Reinstall the 1Password Extension
  • Navigate to the “Chrome menu” in the toolbar.
  • Then pick “More Tools”, and then “Extensions”.
  • Next, click to "Turn ON" 1Password. Then to add the "1Password button" to the toolbar in Chrome, just hit on the “Chrome menu” in the toolbar.

Step 4: Restart your Computer

After following the above steps, you should try to restart your computer. It’s an easy step and determines the issue immediately.

That’s it.

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